When attempting to install HireTrack Eclipse under Windows 7, the installation program can not access mapped drives not any files on the network. This is because under Windows 7, the drive mapping (h: = \\myserver\sharename) only exists for the user, not the special admin user that Windows uses when installing programs.
One solution is to create a drive mapping for the special Admin user and then run the installation program.
To do this, press the Start button and then in the search window type CMD whilst logged on as a regular user.
In the Command window type
NET USE [ENTER]
This will display the drive mapping information e.g
Status Local Remote Network
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OK P: \\Navigatornas\Eclipse Microsoft Windows Network
Make a note of the relevant drive mapping used by Eclipse.
Close the CMD window.Now create a folder on the c: drive called install i.e c:\install and copy the setup file in to this folder - you should end up with c:\install\setup.exe (rename the file if necessary to keep it to less than 8 characters)
Locate the icon used to launch the CMD window, but this time right click on it and select RUN AS ADMINISTRATOR . This will run the CMD windows as the special administrator, without any mapped drives.
type the following to map a drive (substituting the drive letter and server info as appropriate).NET USE P: \\Navigatornas\Eclipse [ENTER}
This will create the drive mapping in this special CMD window.
Then type
c:\install\setup.exe [ENTER]
this will run the setup program as the special administrator and now the drive just mapped will be available from within the installer.
Note: If the drive mapping fails, then it may be that the share on the server requires a username and password, please see this Microsoft article for further information.
In Addition, you can also use the UNC Path to the server for all installation choices. Please Watch this video for a demonstration:
Comments
3 comments
The link at the bottom does not work, and I am having issues with installing on Windows 7
The link has now been fixed. If you are having issues installing, then please raise a support ticket.
FYI, The video appears to not work in firefox (23.0.1) but works in IE.
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